FAQs

Welcome to our FAQ section! Here, you’ll find answers to common customer questions to help you quickly find the information you need. If you don’t see what you’re looking for, feel free to reach out to us. Our team is always here to assist and ensure you have a great experience with us!

1. How long does the bottle keep drinks hot or cold? Will it last for a full day of activities?

Absolutely! Thanks to the double-wall vacuum insulation technology, Teedons bottles can keep your drinks cold for up to 25 hours and hot for 12 hours, making it perfect for a whole day’s activities. Whether you’re on a hike, at the gym, or at work, your drinks will stay at the ideal temperature for longer.

2. Will my Teedons water bottle rust?

Absolutely not! Teedons TT700 water bottles are made from 316L medical-grade stainless steel, which is not only highly resistant to corrosion but also ensures long-lasting durability without rusting. This grade of stainless steel is widely used in medical devices, so you can trust that it’s safe and non-toxic. For added peace of mind, it’s also food-safe and complies with high safety standards. You can check out more details here.

3. How do I clean and care for my bottle?

Keep your Teedons water bottle in excellent condition with regular cleaning. Hand wash using warm water and mild dish soap, ensuring all components are thoroughly rinsed. For stubborn stains, soak with a professional cleaning tablet or scrub using a professional bottle brush. Avoid microwaving, freezing, or sealing the bottle for extended periods to maintain its integrity. For detailed cleaning steps and maintenance tips, visit our Care and Cleaning Guide.

4. Can I put the bottle in the microwave or freezer?

We strongly advise against placing our bottles in the microwave, as this could damage both the product and your microwave. Additionally, we do not recommend putting the bottle in the freezer as it may negatively affect the product’s internal properties. Always follow care instructions for optimal performance and longevity.

5. Which phones are compatible with TT700 bottle’s magnetic ring?

The magnetic ring is compatible with iPhone 12 and later models. For other phones, Teedons offers a free magnetic ring to ensure compatibility with your device. 

6. Do you ship to international destinations?

Yes, we do! If you’re located outside of Australia, feel free to contact us at market@teedons.com or reach out to our online customer support for more information about international shipping options.

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Tue 9:00-16:00

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Fri 9:00-16:00